They can hear the motor going but the door itself is not opening.
Garage door opener chain not moving motor running.
This causes the motor to run for an extensive period of time before it seems to timeout and give up.
Before you go to the extreme of replacing the opener or buying parts try cleaning the switch contacts.
3 if the chain still doesn t move check the force settings on the motor head.
If the motor hums but the chain doesn t move that indicates a problem with the motor.
When we push the open button the motor runs and makes sound by the chain that opens the door does not move.
If your genie garage door opener sounds like it s running but not moving and making a grinding noise it could be a coupler.
The motor should be driving a chain or belt.
The motor will start and stop in response to button pushes like it is supposed to normally the first push starts it in one direction the 2nd reverses the direction and the 3rd will stop the motor.
If this fixes the problem then oil the door and turn the screws back down until it no longer opens and closes and then turn 1 8th back up.
This is frustrating especially if you re trying to get your car out of the garage.
The motor will run but will not move the chain.
Those are the two blue screws.
If the cord has accidentally or purposely been pulled the automatic door opener will not work until the chain is re engaged.
Sometimes homeowners will find that their automatic garage door opener runs but the door doesn t move.
Automatic garage door opener runs but door doesn t move.
I ve not worked on garage doors before but i.
Do you have an older chain drive garage door opener and the motor no longer automatically stops when the door is at the fully open or closed position keeps running until the timer or thermal cutout stops it.
The chain and door connector assembly haven t budged since.
Press the remote or the wall mounted start switch listen to the motor and watch the movement of the chain.
Turn them to clockwise to max and try again.
This is an easy fix.
However the chain has completely stopped moving and by extension so has the door.
If the chain or belt moves then the opener motor is ok and the problem is probably at the emergency release.